Privacy Policy
Last updated: February 14, 2026
1. Data controller
For the zenkai.education website and for digital services purchased or activated directly through the site, the data controller is UAB Kerbera, registered at Linkmenu g. 19-123, LT-08217 Vilnius, Lithuania, VAT No. LT100018170917, reachable at support@zenkaieducation.com.
2. Categories of personal data
We may process account and identity data, contact details, content uploaded to the platform, prompts sent to AI services, technical usage data, security logs, and language or interface preferences.
3. Purposes of processing
We process data to provide access to the platform, generate user-requested outputs, manage accounts and plans, deliver support, prevent abuse, improve reliability and security, and comply with legal obligations.
4. Legal basis
Processing may be based on contract performance, compliance with legal obligations, the data subject's consent where required, and, where permitted, the controller's legitimate interest in security, abuse prevention, and product improvement.
5. Data retention
Data is retained only for as long as necessary for the purposes for which it was collected, unless longer retention is required by law or needed to establish, exercise, or defend legal claims. After that period, data is deleted, anonymized, or made no longer identifiable.
6. Recipients and third-party providers
Data may be processed by technical providers supporting hosting, cloud infrastructure, authentication, analytics, communications, and AI services. Where required, such providers act as processors under appropriate contractual safeguards. Data may also be disclosed to competent authorities when required by law.
7. International transfers
If certain providers are located outside the European Economic Area, transfers take place in accordance with applicable law, for example on the basis of adequacy decisions or standard contractual clauses.
8. Data subject rights
Data subjects may request access, rectification, erasure, restriction, objection, and portability where provided by law. Where processing is based on consent, consent can be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal. Data subjects may also lodge a complaint with the competent supervisory authority.
9. Cookies and tracking tools
The use of cookies and similar tools is described in the Cookie Policy. Any processing that is not strictly necessary for the operation of the site is handled in line with the user's preferences and applicable law.
10. Security
We adopt reasonable technical and organizational measures to reduce the risk of unauthorized access, loss, destruction, or misuse of data. However, no system can be considered completely secure.
11. Accesses activated through schools or separate agreements
Some users may access the platform under agreements already entered into with schools, institutions, or commercial partners. In those cases, specific privacy roles and responsibilities may be governed by separate agreements, dedicated notices, or instructions provided by the relevant institution or partner.
Privacy contact
For privacy requests, data subject rights, or questions about data processing, contact us at:
support@zenkaieducation.com